How to Update Verification Methods for dlrSecured Identity Management

An employee may choose to update the dlrSecured Identity Management verification method used for multifactor authentication (MFA) when signing on to the XtreamService application. For a procedure on signing on to the XtreamService application, refer to How to Sign On to the XtreamService Application Using dlrSecured Identity Management.

1. When signing on to the XtreamService application using dlrSecured, select the Update Verification Data After Login check box on either the Enter Your Email User ID screen, the Enter Your Password screen, or the Enter Your Verification Code screen.

   

2. Continue the sign-on process, as normal.

   Once sign-on credentials have been verified, the Add/Change Verification Methods window displays.

   

3. Click the ADD NEW METHOD button.

   The What Kind Of Verification Method Is This? window displays.

   

4. In the Phone Number field, enter a mobile phone number used to receive SMS text messages with verification codes.

   Proceed to step 10.

   -or- 

   Select the A cell phone app that generates the needed verification codes. QR codes can connect you to the app. option button to use verification codes generated in a third-party mobile app, such as the Google Authenticator™ mobile app.

   Note - dlrSecured authentication can be set up with any third-party mobile app that supports the time-based one-time password (TOTP) algorithm.

   The App Description field displays.

5. Enter a brief description of the app in the App Description field.

6. Click the DISPLAY QR CODE button to display a QR code to scan using the mobile app.

   Proceed to step 7.

   -or- 

   Select the Manual Key Entry check box to manually enter a set-up key using the mobile app.

   The Key field displays.

   Proceed to step 9.

7. Scan the QR code on the mobile device and complete the setup on the mobile app, as needed.

8. Click the ADD button to close the window containing the QR code.

   Proceed to step 10.

9. Complete the verification method setup on the mobile app, as needed.

10. Click the ADD button.

    The verification method is added.

11. Repeat steps 3-10 to add additional verification methods, as needed.

12. Click the SAVE button.

    The settings are saved, and the XtreamService application displays.

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